policies & procedures

 

booking & cancellation

  • All sessions are conducted virtually for the foreseeable future. I use Zoom, but phone is available if preferred

  • Consults must be rescheduled or cancelled at least 24-hours in advance

  • No-shows can be rescheduled once, but will not be refunded

  • If you are more than 10 minutes late, it will be considered a no-show

payment instructions

  • Payment is due at the time of our consultation and can be made through Venmo.

  • Venmo username is @ksballew

  • Please enter just the date of our scheduled reading in the memo section

  • Do not select “goods/service” for our transaction

what I’ll need from you

  • Your birth date, location, and accurate birth time (to the minute). If there is any doubt regarding the preciseness of your birth time, please let me know so that I can adjust my approach accordingly

  • Your curiosity, questions, and input as we conduct our session together. If you are not comfortable with a co-creative dialogue, I may not be the astrologer for you

boundaries

  • I will only read the chart of someone who has explicitly expressed consent for me to do so

  • I will only read the chart of someone who is genuinely interested in the wisdom and healing potential of astrology

  • Astrology is not meant to be a substitute for therapy, medical advice, or legal council. If a client is grappling with subject matter best suited to a different type of professional, I will be happy to refer them out